Features

Modules

  • Call Shop Module
  • ITSP Module for Prepaid & Postpaid IP Phone Networks
  • Wholesale Module for termination services
  • Retail Module for prepaid & postpaid services

Reports & Statistics

  • Generate Hourly, Daily, Monthly, or Yearly Graphs on Calls
  • Extemely User Friendly
  • Generate Summary Reports/Invoices to send to Resellers
  • Generate Accurate Call Summaries to send to Wholesale/Termination Providers
  • View Reports on Customer Service Credits issued
  • View Detailed Summaries & Invoices of all User Calls
  • View Performance of all Prepaid/Postpaid Accounts
  • View Agent/Reseller Performance
  • Generate Profit/Loss Statements for Wholesale or Calling Cards
  • Set the Date/Time Format you wish to display based on the country.

Rate Tables

  • Create Unlimited Rate Tables
  • Rate Tables based on Destination Number (DNIS)
  • Rate Tables support 1 second - 60 minute billing.
  • Bill different during Day, Evening, and Night Hours
  • Import Rate Tables directly from CSV or TXT files
  • Export Rate Tables to CSV or TXT file.

Calling Card & IP Phone Accounts

  • Call Shop Module
  • Create Prepaid, Postpaid, ANI-Postpaid, or ANI-Prepaid Accounts
  • Generate unlimited random PINs instantly between 8 and 16 digits long.
  • Assign to different Resellers and Rate Tables
  • Supports H323 Protocol for IP Phone Usage
  • Export the Card Information and PINs and send directly printer
  • Charge Maintenance, Disconnect, and Activation Fees
  • Expire cards X days after first date of use
  • Charge Toll-Free and Payphone Surcharges
  • Apply Surcharges based on the ANI (Caller ID) or Dialed Number (DNIS)
  • Play Dollar/Minutes remaining in your card
  • Allow multiple ANI users for each Account (Great for corporate customers)
  • Allow End-Users to recharge their Accounts online
  • Play Messages to callers in the middle of the call

Manage System Users

  • Create 4 Different User Types (Administrator, Agent/Reseller, Customer Service, or Account Holder/End-User
  • Allow Account Holders to view balances and pay bills online.
  • Create/Modify System Users & Permissions
  • Set Maximum Usages for all Wholesale Carriers (End Point Authentication)

Security

  • System tracks all user activity including IP Address.
  • ANI (Caller ID) blocking for X number of bad attempts.
  • Highly encrypted logins for secure access.
  • Secure your data with CardSaver's Database backup utility

Global Applications

  • Supports International Date/Time Formats
  • Supports E1, T1, E&M, and R2MF Protocols
  • Supports Multiple Languages (Up to 4 per system)
  • Supports Customized Greetings and Messages to Callers
  • Supports Least Cost Routing (LCR)
  • Supports Toll-Free and Remote Area Calls

Product Strength and Reliability

  • Runs on Robust Operating Systems (Windows XP or UNIX).
  • Fully scalable: 4 to 1200 ports (simultaneous callers).
  • Unit can be upgraded in increments of 4-ports.
  • No performance degradation due to multiple call handling.
  • Heavily tested on systems with up to 20 million calls per month.